Carnival Game & Amusement Ride Rental Policy
This policy is effective and updated on: March 5, 2019
Customer grants the right to enter and exit event property for purposes of delivery and pickup of the rental equipment at approximately the above specified date and times.
2. CONDITIONS OF EQUIPMENT DELIVERED:
Customer agrees to inspect the rented equipment once it is delivered to the above address and to immediately notify the persons from Barrels of Fun Amusements who are setting up the rented equipment, in a written signed notice of any observable damage or defects in the rented equipment. Customer agrees to return the rented equipment in the same good working condition in which it was delivered? The only exception is when a Customer specifically advised Barrels of Fun Amusements on in writing as being defective or damaged. If the rented equipment is damaged for any reason while it is in the possession of the Customer, or not returned by the date and time it is due, for any reason (including excuse, loss seizure or theft) the deposit may be used by Barrels of Fun Amusements to pay any amounts due Barrels of Fun Amusements under this agreement and the Customer remains Responsible for any additional rent and damages which may exceed the payment in full. This includes the cost to replace equipment if not returned.
3. BREAKDOWN AND USE OF EQUIPMENT:
Customer is not to take down or disassemble Barrels of Fun equipment without the in person direction of a Barrels of Fun staff. If any of the rented equipment becomes unsafe or in need of repair, Customer agrees to immediately stop using it, and cause Customer’s guests to stop using it, and to contact Barrels of Fun Amusements for direction. Barrels of Fun Amusements is not responsible to Customer or any other, for injury, loss or damage from a defect in, problem with, or misuse or the rented equipment.
The use or exposure of Barrels of Fun equipment to events or environments (exposure of water to a game that it not designed) will/can result in the Customer having to pay the full build/purchase price of the equipment repair/replacement).
4. ASSUMPTION OF RISKS:
Customer acknowledges that the activities to be engaged in during Customer’s rental of our rental equipment or amusement device, brings with it both known and unanticipated risks to oneself and guests and invitees. Those include but are not limited to falling, slipping, crashing or colliding, all of which could result in injury, illness, disease, emotional distress, death and/or property damage to Customer or Customer’s guests (‘Risks’). Please note that our trained driver takes all measures to always ensure the safety of all the passengers. Customer voluntarily assumes all of the Risks associated with the use of the rented equipment and the retention of the rented equipment at the address stated in the agreement.
5. RELEASE AND INDEMNIFICATION:
Customer knowingly, freely and voluntarily releases, indemnifies and holds Barrels of Fun Amusements harmless from any and all liability, claims, demands, actions, proceedings, costs, damages, injuries and expenses (including reasonable attorney fees and court costs), whether by customer or by a third party using the rented equipment, which may arise out of or is in any way connected with the rented equipment while at the address stated in the agreement.
Customer warrants and represents that Customer has adequate insurance, with liability insurance coverage for bodily injury and property damage, to fully protect the Customer and the Customer’s guests from the risks associated with using the rented equipment, and hereby waives the right of the Customer’s insurance company to bring any type of action or proceeding on behalf of the Customer against Barrels of Fun Amusements whether by assignment of claim, subrogation or otherwise.
7. SUPERVISION & RESPONSIBILITY:
Customer agrees to supervise both the rented equipment and the use of the rented equipment at all times while it is at the address stated above, to insure compliance with all rules for use of the rented equipment, which Customer acknowledges having received from Barrels of Fun Amusements. Barrels of Fun Amusements requires all equipment that are staked into the ground OR if set up on a hard surface there MUST be sufficient weight supplied by the customer to anchor the game down. Liability lies within the customer during the time of operation. Customer assumes all responsibility for any underground utilities struck or damaged if ample time was not allotted for utility marking by Customer.
8. INCLEMENT/HAZARDOUS WEATHER POLICY
For the safety of yourself and your guests, and due to increased insurance requirements and regulations, we are not allowed to set up in rain, high winds (greater than 30 mph including gusts), lightning or situations where the NOAA 36 hour forecast calls for a 40% chance or worse. If conditions are not too severe, the Customer will have the option of keeping, rescheduling or canceling your reservation. Additionally, Barrels of Fun Amusements, LLC reserves the right to cancel your reservation during these periods of severe weather conditions. The basis for cancellation may be for any of these reasons: 1) Safety of the children during operation; 2) Safety of the operator at any time between load up and tear-down; and 3) Safety of the amusement equipment or their transportation. It is the Customer’s responsibility to pay attention to the weather and provide notification of their intent to reschedule no less than 24 hours prior to their event. See our cancellation/rescheduling and refund policy for more details.
Please keep in mind, once our equipment or service departs for your event, your payment is no longer refundable or eligible for credit.
Certain conditions may apply should services be provided during a period where temperature/heat index are considered hazardous including 1) Heat index above 100 F; 2) Temperature less than 45 F; and 3) Snow/rain/mixture of each. If any of these conditions are met during load up, departure for the event, setup, operation or tear-down then Barrels of Fun Amusements reserves the right to cancel or discontinue service on the basis of safety as previously mentioned. If the Customer still requests service be provided when the weather forecast predicts that inclement or hazardous conditions are possible, then the customer is not eligible for credit once Barrels of Fun has departed for their event.
9. HIGH DEMAND MONTHS
May and October are considered high demand months, meaning that we receive the most inquiries and reservations during these times. If your event is originally scheduled to occur during one of our ‘high demand’ months, then your payment is non-refundable once received and will be assessed a 25% fee for any cancellations or rescheduling if less than 30 days from the event date. Please review our DEPOSITS AND PAYMENTS, INCLEMENT WEATHER, and CANCELLATION AND REFUND policy sections for additional details and information.
10. CANCELLATION/RESCHEDULING AND REFUND POLICY
Cancellations greater than 30 calendar days from date of event are eligible for full refund. Less than 30 days before the day of your event, your full balance paid is non-refundable, however it may be exchanged for credit towards a future event. Thirty (30) calendar days’ notice is also required during ‘high demand months’ to be eligible for refund. All cancellations/rescheduling must be communicated to Barrels of Fun Amusements no less than 24 hours prior to your event to avoid any possible fees unless otherwise mentioned. All refunds for payments made via credit or debit card are subject to a 3.75% merchant card processing fee. Payments made by cash or check are not subject to processing fees.
If your event is originally scheduled to occur during one of our ‘high demand’ months, then your payment is non-refundable once received and will be assessed a 25% fee for any cancellations or rescheduling if less than 30 days from the event date.
First cancellation/rescheduling: A 6 month credit voucher will be issued to the Customer. This voucher must be submitted at the time of rescheduling to receive credit. No fees will be assessed if the original event date was not in a ‘high demand month.’ The Customer has 30 calendar days from their initial event date to confirm their reschedule date. Reschedule dates may be subject to schedule conflicts. Customer may request an extension of their voucher to one (1) calendar year if this occurs. This voucher may be used towards any services provided by Barrels of Fun Amusements if available and includes previously encumbered fees and taxes. Failure to produce your voucher will result in loss of credit.
Second cancellation/rescheduling: A 25% fee (equivalent to the deposit amount) will be automatically applied to any voucher or credit. A six (6) month credit voucher will be issued to the Customer for the remaining credit. The new event date must be confirmed and communicated to Barrels of Fun Amusements within 30 calendar days of the 2nd event date to receive credit. Reschedule dates may be subject to schedule conflicts. However, the Customer may not request an extension of their voucher if this occurs. This voucher may be used towards any services provided by Barrels of Fun Amusements if available and includes previously encumbered fees and taxes. Failure to produce the voucher or cancellation/rescheduling a 3rd time will result in loss of full voucher credit.
Third cancellation/rescheduling: A 25% fee (equivalent to the original deposit amount) will be automatically applied to the remaining voucher or credit. A final credit voucher will be issued to the Customer that will expire on the same date as the previous voucher. The new event date must be confirmed and communicated to Barrels of Fun Amusements within 30 calendar days of the 3rd event date to receive credit. Reschedule dates may be subject to schedule conflicts. However, the Customer may not request an extension of their voucher if this occurs. Barrels of Fun Amusements will not extent credit in the event of a 4th cancellation/rescheduling.
The customer must provide notification to reschedule 24 hours prior to their event to arrange for an alternate date within the same rental season calendar year at a credit. Once Barrels of Fun Amusements has departed for the event, the Customer will no longer be eligible for any refunds or credits should the event be cancelled or rescheduled.
If your city, community or neighborhood has an ordinance requiring a permit or other authorization process for amusement rentals that includes notifying neighbors, home owners association(s), police or other permit-issuing/requiring agency in advance of the date and time of the event, then please ensure that this has been cleared ahead of time. Unclear or inadequate preparation can be common oversights and may lead to a delay or cancellation of service without refund. Additionally, the Customer will be responsible for any and all fees or fines imposed upon Barrels of Fun Amusements LLC due to failure by the Customer to comply with all applicable laws, codes, ordinances or other governing regulations.
Barrels of Fun Amusements, LLC
7465 Tapley Avenue Norfolk, VA 23505
(757) 695-3800 phone